Vaccari Shop

Informationen zur Online-Streitschlichtung

„Online-Streitschlichtung“ (OS-Plattform nach EU-VO)

Link zur Online-Streitschlichtung(splattform) der EU

Informationspflicht lt. Art. 14 der EU-Verordnung Nr. 524/2013 (ODR-VO)

Information zur Online-Streitbeilegung: Die EU-Kommission stellt eine Internet-Plattform zur Online-Beilegung von Streitigkeiten (sogenannte „OS-Plattform“) bereit, die als Anlaufstelle zur außergerichtlichen Beilegung von Streitigkeiten betreffend vertraglichen Verpflichtungen, die aus Online-Verträgen über Waren oder Dienstleistungen erwachsen, dient.

Die OS-Plattform der EU-Kommission ist erreichbar unter dem Link: https://ec.europa.eu/consumers/odr

Wir sind erreichbar über die E-Mail-Adresse: philasearch@vaccari.it

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Vaccari Shop

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GENERAL TERMS OF SALE

Last update October 2021

1. GENERAL
The following conditions («Terms of Sale») shall apply to all sales of products that the «Customer» may order from VACCARI S.r.l., with offices in Via M.Buonarroti n.46, Vignola (Mo - Italy), e-mail info@vaccari.it, ph. +39 059771251, fax +39 059760157 (hereinafter simply the «Vendor») through the website identified by the domain name www.vaccari.it (the «Website»), or by viewing the products in various paper catalogues.
All products are guaranteed to meet the descriptions contained in the catalogues and on the Website.
For orders placed through the Website, by clicking on the checkbox «I accept» in the order summary section, the Customer confirms that he/she understands and agrees to these Terms of Sale in their entirety. In the event these Terms of Sale are not accepted, no product may be ordered from the Website.
For orders placed by other means, by sending the order the Customer acknowledges that he/she understands and agrees to the following Terms of Sale in their entirety.

2. WHO CAN MAKE PURCHASES
Purchases may only be made by: (a) persons of legal age, and (b) persons with the legal capacity to enter into contracts. If the Customer is a minor or is not legally permitted to enter into a contract, a parent or legal guardian must enter an order and agree to these Terms of Sale on that individual's behalf. Any order made in violation of this provision shall be null and void.

3. PRICES, DESCRIPTION AND AVAILABILITY OF PRODUCTS
All orders placed by the Customer are subject to product availability and acceptance by the Vendor, who reserves the right to change the range and prices of products offered on the Website and in the catalogues.
The pages of the Website and the printed catalogues provide all information relating to the products currently for sale through these channels, in accordance with the Consumer Code.
Prices indicated are net, inclusive of VAT, but do not include delivery charges. Where prices are not shown, they will be provided at the Customer's request.
As to philately items, prices are for examples of absolute first class such as CATEGORY «A» (save different indication). The most representative items carry the initials P.V. (Paolo Vaccari) to guarantee the condition described. A certificate Vaccari of guarantee with coloured photograph is enclosed to material quoted at over euro 500.00. The items can be requested also in the different categories «B» - «C» - «D» and «EXTRA».

4. GENERAL INFORMATION
When placing an order the Customer will be requested to provide valid and up-to-date personal information, including his/her name, address, post code, tax code (compulsory for amounts over euro 3,600.00) and e-mail address for the execution of the contract.

5. ORDERS
After selecting a product on the Website, click «add to shopping cart» to place the product in the shopping basket. The Customer may then purchase additional products and add them to the cart or proceed to check out by clicking on the button «proceed to fill personal data»; it is also possible to remove one or more products from the cart.
After selecting a product from the catalogue, the Customer must send the order form found inside of the catalogue or on the Website, via post, e-mail or fax.
Before purchasing products by sending the order form, the Customer is required to carefully read the Terms of Sale, and to print and save a copy for his/her personal records.
The order form will be stored in the Vendor's database for the amount of time it takes to process the order and as required by law.
Upon completion of the order process the Customer will be asked to provide further personal information, including shipping address, billing address, tax code (if required), and payment details. The Customer warrants that all personal information provided is true and correct.
After carefully reviewing the order, the Customer must agree to the Terms of Sale and acknowledge that he/she is placing an order with an obligation to pay, by ticking the box «I accept the General terms of sale and I am aware that this is an order with payment obligation» in order to confirm his/her complete and binding acceptance of the Terms of Sale and then click on the button «send your order» to proceed with the purchase.
By sending the order a request is made to the Vendor to buy the products that the Customer has placed within the order. The Vendor reserves the right to refuse any order for reasons of expediency. The Vendor may also refuse, reject, or cancel an order in the event of pending litigation relating to the payment of a previous order, or if it deems that the Customer has violated the Terms of Sale, or for lack of availability of the products ordered, or for other legitimate reasons.

6. NOTICE OF ORDER RECEIPT AND ORDER CONFIRMATION
In accordance with the provisions of the Consumer Code, upon confirmation of the order, the Vendor shall send the Customer, via e-mail or fax, a summary of the Terms of Sale, information relating to the essential characteristics of the products purchased, price details, information regarding delivery costs, the conditions and procedures for exercising the right of withdrawal, the address to which complaints may be submitted, and information on support services and existing guarantees.
In the event of payment by cash on delivery or by credit card, all notices and information contained in this article will be provided together with the delivery of goods and payment.

7. PAYMENT
Payment, to Vaccari S.r.l., must be effected only in EURO, even for purchases outside Italy (no other currency accepted).
Resellers shall transmit their VAT number and FISCAL code (L.248/06).
Cash: payment by cash for Italian citizens (when collecting lots by Vaccari S.r.l. seat or at the exhibitions), according to the regulations in force, is allowed only for amounts lower than euro 2,000.00. For foreign citizens, regulations in force are applied notwithstanding the above.

a) CASH ON DELIVERY - only ITALY: payment on delivery by cash or cheque (made out to the courier) - amounts up to euro 500.00

b) CREDIT CARD (maximum euro 10,000.00) circuit VISA, MASTERCARD, AMERICAN EXPRESS, DINERS and POSTEPAY - Customers will receive, via e-mail, the link to Nexi portal where to digit their credit card details

c) BANK TRANSFER to BPM S.p.a. - bank branch of Vignola (Mo - Italy)
IBAN IT88R0503467070000000001401
BIC/SWIFT BAPPIT21408 (foreign Countries)

d) transfer or on-line draft to the POSTAL ACCOUNT no.11894417
IBAN IT93M0760112900000011894417
BIC/SWIFT BPPIITRRXXX (foreign Countries)

e) BANK/POST CHEQUE - NOT NEGOTIABLE - made out to Vaccari S.r.l. - only ITALY and only REGULAR Customers

f) PAYPAL - only for PAYPAL ACCOUNT owners (maximum euro 10,000.00) directly to paypal@vaccari.it

Payment should be effected as follows.
a) IN ADVANCE upon confirmation of items availability (via e-mail or telephone), or after receipt of sale notice. Shipping of orders with ADVANCE payment will be effected after receipt of payment notification by the bank/postal account (usually 1/2 business days), and in real time for payments via PayPal or credit card.
b) Within 10 days from receipt of the material for Customers who have been authorized.
c) At the moment of delivery, by cash or cheque to the courier, in case of payment by cash on delivery.

Deferred payment: the Vendor can arrange for payment to be effected by instalments for amounts higher than euro 500.00 for philately items provided that they are agreed before purchase. The maximum period is of 6 months and the rate of 4% yearly will be added. The recommended payment system is bank transfer.


8. NON-FULFILMENT
Any unpaid material is subject to retention of ownership. Thus the transfer of ownership and delivery for such material shall only occur when payment is received.
In case of non-payment within the agreed terms, the Vendor shall deem the contract terminated and any partial payments will be withheld as a penalty for non-fulfilment of the agreement.

9. DELIVERY
BOOKS
Orders are executed in chronological order of arrival and in the shortest period possible; anyway, within law terms.
For BULKY LOTS with a weight over those indicated in the rates and for pro-forma invoices on request, the exact amount to be paid will be communicated before shipping (via e-mail or telephone) and it will be stated in the sale notice.

ITALY
o euro 6.00 - ECONOMY standard - business days: 3-5
POST registered parcel up to 2 kg (postman)
COURIER up to 10 kg (courier, no Post-Office Box)

o euro 9.00 - ECONOMY cash on delivery - business days: 3-5
POST registered parcel up to 2 kg (postman)
COURIER up to 10 kg (courier, no Post-Office Box)

o EXPRESS COURIER 24-48 hours
- euro 10.00 - STANDARD - up to 10 kg
- euro 12.00 - CASH ON DELIVERY - SDA up to 10 kg

o only for POSTCARDS
euro 3,00 - standard shipping (no cash on delivery)

For shipping within Italy, traceability is guaranteed and delivery is from Monday to Friday, holiday excluded. For shipping by COURIER, contact PHONE NUMBER is mandatory (e-mail address recommended) and delivery is NOT possible to a Post-Office Box.

FOREIGN COUNTRIES
o POST (UNTRACEABLE)
- euro 15.00 - STANDARD SHIPPING (surface mail) - ANY COUNTRIES
M-BAG ECONOMY up to 5 kg
business days: 10-20 Europe - 30-40 USA and any other Countries
All extra UE forwarding may be subject to customs control

EXPEDITED SHIPPING (air mail) - M-BAG PREMIUM up to 5 kg
- euro 20.00 - EUROPE and MEDITERRANEAN BASIN - business days: 7-12
- euro 32.00 - USA and any other Countries - business days: 10-15
All extra UE forwarding may be subject to customs control


o EXPORT BOX-EXPRESS to any Countries (TRACEABLE)
Contact phone number is mandatory (e-mail address recommended) and delivery is NOT possible to a Post-Office Box.
- EU 2-4 business days - up to 5 kg
euro 18.00 Countries: AT, BE, CZ, DE, DK, HU, LU, NL, PL, SI, SK, other Countries on demand
euro 22.00 Countries: ES, FI, FR, GB, GR, IE, PT, RO, SE, other Countries on demand

- EXTRA EU 3-5 business days - up to 5 kg
euro 45.00 Countries: CH, NO, RU, MEDITERRANEAN BASIN, USA/CANADA, SOUTH AMERICA, CHINA, other Countries on demand



PHILATELY
Orders are executed in chronological order of arrival and in the shortest period possible.
Delivery charges (in case the items are not collected by Vaccari S.r.l. seat or at the exhibitions) include packing, shipping and insurance covered by Lloyd's London against theft or loss for the total amount up to destination.
For BULKY LOTS with a weight over those indicated in the rates and for pro-forma invoices on request, the exact amount to be paid will be communicated before shipping (via e-mail or telephone) and it will be stated in the sale notice.

ITALY
o euro 10.00 - POST - INSURED LETTER standard/cash on delivery - up to 1 kg
cash on delivery shipping up to euro 500.00
business days: 3-5

o EXPRESS COURIER 24-48 hours - up to 10 kg
- euro 10.00 - standard
- euro 12.00 - cash on delivery

o EXPRESS COURIER 24 hours up to 1 kg
- euro 25.00 - standard
- euro 35.00 - cash on delivery

For shipping within Italy, traceability is guaranteed and delivery is from Monday to Friday, holiday excluded. For shipping by COURIER, contact PHONE NUMBER is mandatory (e-mail address recommended) and delivery is NOT possible to a Post-Office Box.

FOREIGN COUNTRIES
o euro 15.00 - POST - REGISTERED LETTER A.R. up to 350 gr
ANY COUNTRIES - business days: 4-7 Europe - 7-10 USA and any other Countries

o EXPRESS COURIER up to 1 kg
- euro 18.00 EUROPE EU, USA, CANADA - 24-48 hours
- euro 30.00 any other Countries - 48-72 hours

For shipping to foreign Countries via POST, traceability is up to the Italian border. For shipping by COURIER - with traceability guaranteed - contact PHONE NUMBER is mandatory (e-mail address recommended) and delivery is NOT possible to a Post-Office Box.

MIXED ORDERS OF BOOKS AND PHILATELY AND ACCESSORIES
The exact amount to be paid will be communicated before shipping (unique by courier or separate according to the value of the order) and it will be stated in the sale notice.

ACCESSORIES
When sent on their own or together with books, delivery charges for books will be applied. When sent together with philately items, delivery charges for philately will be applied.

10. EXPORTS OUTSIDE THE EU
Italian law shall apply for material sent abroad.

11. BILLING
After an order has been processed an invoice or equivalent document which includes the relevant taxes will be issued to the purchaser at the address where the goods are sent.

12. RIGHT OF WITHDRAWAL
The individual Customer qualified as a Consumer is entitled to terminate the contract, for goods having a value in excess of euro 50.00, without providing any reason, within fourteen (14) calendar days from the day on which the Customer takes physical possession of the goods.
In order to exercise the right of withdrawal, the Customer must inform the Vendor of his/her decision to withdraw from this contract by means of an explicit notice (e.g. a letter sent via post, fax or e-mail). The Customer may also fill out and submit the withdrawal form found on the Website at www.vaccari.it/pdf/withdrawal_form_Vaccari.pdf
The Vendor shall immediately acknowledge receipt of the withdrawal.
Upon withdrawal from this contract, the Customer shall be refunded all payments made under the contract, excluding return costs, and delivery costs, without undue delay and in any event no later than 14 calendar days from the date of receipt of notice of withdrawal. Such refunds will be made using the same method of payment used by the Customer for the initial transaction, unless the Customer has expressly agreed otherwise; in any case, the Customer shall not incur any fees as a result of such refund with the exception of the costs of returning and insuring the philately items. The refund shall be held pending until the receipt of the goods and verification of the proper exercise of the right of withdrawal.
The Customer must return the goods to the Vendor without undue delay and in any event within 14 days from the day he/she gives notice of withdrawal from this contract. The deadline is deemed to have been met if the Customer sends the goods before the end of the 14-day expiry period.
The Consumer is required to return casings and packaging materials along with the products.
The direct cost of returning the goods shall be borne by the Customer, including the cost of insuring the philately items.
The right of withdrawal shall be deemed to be properly exercised when the following conditions are met:
a) sending the withdrawal form, an e-mail as specified above or other appropriate notice of withdrawal containing all the information required by the terms given above;
b) the products have not been used or damaged except for the handling required to establish the nature and characteristics of the goods.
The right of withdrawal does not apply to the following goods: audio or video recordings or computer software, if unsealed after delivery; newspapers, periodicals and magazines.
The Consumer is responsible for the decrease in the value of the property resulting from improper handling.

13. COMPLAINTS AND INFORMATION
The Customer may send any complaints and requests for information to the Vendor at the following address: Vaccari srl, Via M. Buonarroti n.46, 41058 Vignola (Mo - Italy), ph. +39 059771251, e-mail info@vaccari.it, fax +39 059760157.
The warranties provided are those contained in the Consumer Code.

Vaccari Shop

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PERSONAL DATA PRIVACY POLICY

Decree Law 196/2003 (+ updates) and EU Regulation 2016/679

GDPR (General Data Protection Regulation) fully in force from 25.5.2018

 

Data controller

Data controller is Vaccari S.r.l. - Via M.Buonarroti, 46 - 41058 Vignola (Mo) - Italy - info@vaccari.it

 

Source of personal data

The personal information Vaccari S.r.l. are in possession of are gathered directly from the subjects and people concerned, through lists and from deeds, acts and records anyone may check in respect of law regulations.

 

Our aim when dealing with personal data

1. All personal data are gathered in order to provide the company with the information necessary to carry out the relevant professional activity and particularly to fulfil the professional obligations as far as the subjects and people involved are concerned, and to accomplish of any law obligation. The purpose of the processing is related to the request of the interested party (participation in auctions, product orders, subscriptions, newsletter subscriptions, ...); failure to consent to the processing of personal data for such purposes will make it impossible for Vaccari S.r.l. to process requests.

2. Personal data are also collected for sending, upon request and/or express consent, sale catalogues, commercial information, initiatives, advertising material. The consent to the processing of personal data for marketing purposes is optional and the lack of consent does not imply any consequence on the treatment for the other purposes mentioned at point 1.

 

The way we deal with personal data

All personal data will be handled using files and papers in order to record, handle and transfer the data, following the aims mentioned above and the modalities to grant their maximum security and privacy.

 

Storage

Personal data will be kept for the period of time allowed by law and by the provisions of the Personal Data Protection Commissioner, in relation to each treatment purpose, to comply with legal and/or tax obligations and to maintain evidence of respective rights and obligations.

 

Rights of the subjects and people involved

All subjects involved can particularly ask those in possess of their personal data, or presumably so, to certify their existence and to have access to them clearly and specifically. Those involved can furthermore ask to get to know how their personal data were traced back as well as how, and to what aim, they will be processed. They may also ask to update them, to rectify them or integrate them, or to erase any information that might have been used illegally.

They may also ask to know the identity of the people in charge of the handling and of those their personal data may be transferred to.

They may request their personal data to be removed at any time and they have the right to withdraw their consent at any time.

 

People with whom your personal data may be shared

All personal data may be sent forth and made known, in Italy and abroad, to the following bodies and organisations:

People in charge inside the company; Providers; Shipping Agents and the Italian Post Offices (E.P.I.) so as to be able to forward goods; Banks, Bank-Service Companies and the Italian Post offices to make payments; Consultant Associations carrying out particular services (legal, fiscal and commercial activities) on Vaccari S.r.l. behalf.

 

Cookies

In order to offer their services, Vaccari S.r.l. utilize a technology called «cookie».

Cookies are small strings of text that the sites visited by users send to the user’s browser where they are stored to be sent back the next time the user visits that site.

Vaccari S.r.l. only use technical cookies and especially session or surfing cookies and function cookies.

Session or surfing cookies grant the regular surfing and use of the site. Function cookies allow users to surf according to selected criteria.

Vaccari S.r.l. do not use either profile cookies to pack personal information, or tracking systems.

Users may disable surfing and function cookies; however, this might cause the site bad running.