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Informatica sulla conciliazione Online

"Online Dispute Resolution" (ODR platform by EU regulation)

Link to EU online dispute resolution (splatform)

Information according to Paragraph. 14 of EU Regulation no. 524/2013 (ODR Regulation)

Information for online dispute resolution: The European Commission presents an Internet platform for online dispute settlement (so-called "ODR platform") as a focal point for the extrajudicial settlement of disputes concerning contractual obligations arising from online contracts on goods or services used.

The EU Commission OS platform can be accessed at the link:

We can be reached via e-mail address:


Horst Engel
Postfach 2406, (Kirchgasse 251a)
84028 Landshut

Fon: 0871/924 79 20 International +49 871/924 79 20
Fax: 0871/924 79 21 International +49 871/924 79 21
Mobil: 0171 624 68 72 International +49 171 624 68 72

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