Information for Online Disputes
"Online Dispute Resolution" (ODR platform by EU regulation)
Link to EU online dispute resolution (splatform)
Information according to Paragraph. 14 of EU Regulation no. 524/2013 (ODR Regulation)
Information for online dispute resolution:
The European Commission presents an Internet platform for online dispute settlement (so-called "ODR platform") as a focal point for the extrajudicial settlement of disputes concerning contractual obligations arising from online contracts on goods or services used.
The european commission provides a platform for online dispute resolution (OS) which is accessible at https://ec.europa.eu/consumers/odr/
We can be reached via e-mail address: firstname.lastname@example.org
We are not obligated and do not participate voluntarily in a dispute resolution process.
Dr. Reinhard Fischer
Auktions- und Handelshaus e.K.
Amtsgericht Bonn HRA 5813
Umsatzsteuer-Identifikationsnummer (UStID): DE 122146292
Tel. : 0228/263130
Fax : 0228/213381