Auction Galleries Hamburg 34th Auction - Russia Special Collection
November 29th, 2024
29. November 2024 15:00 CETLIVE!

Lot Number Search

Information for Online Disputes

"Online Dispute Resolution" (ODR platform by EU regulation)

Link to EU online dispute resolution (splatform)

Information according to Paragraph. 14 of EU Regulation no. 524/2013 (ODR Regulation)


Information for online dispute resolution: The European Commission presents an Internet platform for online dispute settlement (so-called "ODR platform") as a focal point for the extrajudicial settlement of disputes concerning contractual obligations arising from online contracts on goods or services used.

The EU Commission OS platform can be accessed at the link: https://ec.europa.eu/consumers/odr

We can be reached via e-mail address: service@schwanke-auktionen.de