"Online Dispute Resolution" (ODR platform by EU regulation)

Link to EU online dispute resolution (splatform)

Information according to Paragraph. 14 of EU Regulation no. 524/2013 (ODR Regulation)


Information for online dispute resolution: The European Commission presents an Internet platform for online dispute settlement (so-called "ODR platform") as a focal point for the extrajudicial settlement of disputes concerning contractual obligations arising from online contracts on goods or services used.

The european commission provides a platform for online dispute resolution (OS) which is accessible at https://ec.europa.eu/consumers/odr/.

We can be reached via e-mail address: reinhardfischer@briefmarkenauktion.net

We are not obligated and do not participate voluntarily in a dispute resolution process.
Dr. Reinhard Fischer
Auktions- und Handelshaus e.K.
Joachimstraße 7
53113 Bonn

Amtsgericht Bonn HRA 5813

Umsatzsteuer-Identifikationsnummer (UStID): DE 122146292

Tel. : 0228/263130
Fax  : 0228/213381