You can make advance bids in writing by mail, fax and email or through our website www.filateliapalvelu.com. Old customers may also make bids by telephone. We must have all advance bids by one day before auction day, at 5 p.m. when also online bidding is closed. The auctioneer takes the advance bids into consideration on the actual auction day, starting from the lowest possible price. Bidding will start from the second highest bid shown on our website + one increase, or from the starting price if there are no other bids. We retain the right to reject any bids without having to give any particular reason, or to demand a security for them. The items remain the property of the sellers until they have been fully paid for.
When you want to make a bid for an item at the auction site, hold your personal buyer’s number up. The buyer’s numbers are available at the registration desk outside the auction site. You cannot participate in the auction without a buyer’s number.
A 19% commission will be added to the final auction price confirmed by auctioneer. It is payable by the buyer, and includes VAT.
DELIVERY OF ITEMS
Those who made successful bids at the auction site are required to pay for the items immediately. Payment shall be effected in cash or by bank card. Handling fee of 3 EUR will be added.
We aim to dispatch items to delivered by mail within the following five workdays. Items to new customers will be delivered against cash on delivery or advance payment. We charge a handling fee of EUR 3 plus postage for each consignment.
Payments and remarks, if any, shall be made within one week of receipt of items. In accordance with the general international practice, collections and lots cannot be returned. Therefore the starting prices of most lots and collections are low, usually just a fraction of their catalogue values. There are always both better and worse items in the collections and lots. We recommend that you come and check them in advance. When you return a single item, please always state your reason, your customer number and number of invoice.
RAISING BIDS AT THE AUCTION SITE
When more than one bidder holds his or her number up at the auction site, the auctioneer keeps increasing the price in accordance with the table below until there is only one bidder left.
20 € – 48 € | each increase is 2 €
50 € – 95 € | each increase is 5 €
100 € – 490 € | each increase is 10 €
500 € – 980 € | each increase is 20 €
1000 € – 1950 € | each increase is 50 €
2000 € – 4900 € | each increase is 100 €
5000 € – and above | each increase is 200 € ×