Auction Date: May 21, 2011
Telefon 05223 / 878251
Telefax 05223 / 878252
Information for Online Disputes"Online Dispute Resolution" (ODR platform by EU regulation)
Link to EU online dispute resolution (splatform)
Information according to Paragraph. 14 of EU Regulation no. 524/2013 (ODR Regulation)
Information for online dispute resolution: The European Commission presents from 15.02.2016 an Internet platform for online dispute settlement (so-called "ODR platform") as a focal point for the extrajudicial settlement of disputes concerning contractual obligations arising from online contracts on goods or services used.
The EU Commission OS platform can be accessed at the link: http://ec.europa.eu/consumers/odr
We can be reached via e-mail address: firstname.lastname@example.org
Please note: All our shipments by registerd mail/parcel are fully insured by our private insurance at no cost for you!
The zones are the same as issued by DHL:
ZONE 1: Belgium, Monaco, Bulgaria, Netherlands (no non european territorries), Denmark (not Färöer, Greenland), Austria, Estona, Poland, Finland (not Aland islands), Portugal, France (no non european territorries), Romania, Greece (not mount Athos), Sweden, Great Britain (no channel islands), Slowakia, Ireland, Slowenia, Italy (no Livigno and Campione d'Italia), Spain (no Canaries, Ceuta and Melilla), Lettland, Czech Republic, Lithuania, Hungary, Luxemburg, Cyprus (not turkish part), Malta
ZONE 2: Aland Islands (Finland), Kosovo, Andorra, Croatia, Albania, Liechtenstein, Armenia, Livigno (Italiy), Aserbaidschan, Mazedonia, Belarus, Melilla (Spain), Mount Athos (Greece), Moldavia, Bosnia-Herzegovina, Montenegro, Campione d'Italia (Italia), Norway, Ceuta (Spain), Russian Federation, Färöer-Islands (Denmark), San Marino, Georgia, Switzerland, Gibraltar (Great Britain), Serbia, Greenland (Denmark), Turkey, Iceland, Ukraine, Channel Islands (Great Britain), Vatican City, Canaries (Spain), Cyprus (Turkish part), Kasachstan .
ZONE 3:Egypt, Algeria, Libya, Marocco, Israel, St. Pierre and Miquelon (France), Jordania, Syria, Canada, Tunesia, Libanon, USA
ZONE 4: Alle countries and territorries not included in Zones 1,2 and 3.